Nominal code is not showing from my Xero Chart of Accounts?

1)    If you cannot see a "Nominal code" in the dropdown list when adding an Invoice Item then the first thing to try is to go to "Settings" > "Integrations" > "Xero". This will refresh the list of "Nominal codes" in OutOnSite from the Chart of Accounts in Xero.

2)    If the nominal code is still not showing then please check in Xero whether you have set "Enable payments to account" as this will instead make it show as a "Payment type" rather than in the "Nominal codes" list.

3)    If you uncheck "Enable payments to account" in Xero and then follow step 1 above again this should refresh the list of Nominal codes and it should appear in the list (please check with your accountant or accounts team before making any changes to settings in Xero).