How to Delete Invoice?

You can only delete an invoice if you have not sent the invoice to the customer, you have not added a payment to the invoice and the invoice has not been marked as Void.  

If you have added a payment to the invoice but have not sent the invoice to the customer (or marked it as Void) and you still wish to delete the invoice, you can delete the payment first and then delete the invoice.

If an invoice has been sent to your customer then you cannot delete it and you must instead mark the invoice as Void. For more information, refer to How to Mark Invoice as Void?

Note: If you have linked your system to an accounting package such as Xero then different rules apply about when an invoice can or cannot not be deleted due to further restrictions imposed by the accounting package. If in doubt you should mark an invoice as Void rather than deleting it. 

1.  Navigate to Invoices.  

The Invoices page is displayed.

2.  Click the reference number of the invoice you wish to delete.

The selected invoice details page is displayed.

3.  Click Delete Invoice (as discussed at the start of this article, this button may not be visible depending on the situation).

A confirmation dialog is displayed.

4.  Click Yes.

The invoice is deleted.